Reviews
Mr Brennan
1/25/2025″
“I was very happy with this company until they provided me with an estimate for a hot water heater install. To start with, the estimate estimated the wrong product. I asked for a 50 gallon tank and they estimated a 40 gallon tank. To make matters worse, their estimate for a new water heater, without my 20% discount for having a maintenance contract, was over $600 more than the 4 other estimates I got from local HVAC companies. It is clear that Cardwell simply jacks up the cost of the unit before they provide the customer with the 20% labor discount. I spoke with the manager, Terry, and she advised that different companies charge different prices for the same thing. While I generally agree with that, I advised her that is impossible that their estimate for the identical unit, before a labor discount, was $600 more than their local competition. I think it is pretty clear that their promise of a 20% discount off of their labor rates is false and misleading since they increase the price to account for the discount. This conduct is unlawful and it will be dealt with! Extremely hard pass! I will bet they will not post this honest review on their site so I will post this elsewhere.”
“Sean came out when our heater wasn't working and spent a great deal of time trying to get it up and running. Once we realized we needed a new heater, John was able to come out quickly and provide options without any pressure. Installation was done in a very timely manner and installers were friendly and clean and did a great job.”
“My neighbor had these guys out . Not a single car on E Wilson yet this clown parks half way in fromt of my driveway. Why and for what reason is he that stupid? Either way his bs is a reflection of what your team is. #trainthembetter.”
“I enjoy and had the pleasure of their services they provided and the time Sean Talbot the best worker who took time to explain the process to me and was patient with me. Thank you Sean and the team you work for 👍🏽👍🏽👍🏽 Very satisfied customer!”
“Eric came to do my A/C checkup and maintenance. He arrived on time and was very professional. I'm ready for the summer heat! Thank you Eric.”
“Thank you so much for coming out so quickly and fixing our furnace. You made sure that everything was working properly before you left. Really top-quality service.”
“Our hardwood floor was damaged by one of your technicians. Nick, your Service Manager, came out, assessed the damage, took photos and said to get an estimate for repair. We got the estimate and he immediately delivered a check in the amount of the estimate even before the work could be done. The whole process could not have been handled any more efficiently or professional. A few years ago we changed from another HVAC company to Cardwell and I’m so happy we did!”