As a Cardwell HVAC & Plumbing Customer Service Representative, you’ll be providing top-notch service to all our customers, while handling calls, scheduling appointments, responding to emails and more! You will be the central point of contact and help push Cardwell HVAC & Plumbing to the next level! You will:
- Provide Superior Service to all Cardwell HVAC customers
- Handle inbound customer calls while following up with all inquiries
- Respond to emails in a timely manner
- Update and verify all customer information
Required Skills:
- Strong interpersonal skills
- Excellent problem solving skills
- Basic computer skills, with a willingness to learn new technologies.
- Ability to build strong relationships with customers, while maintaining a positive attitude and professional behavior when responding to customer demands
Preferred Skills:
- Previous customer service skills in the HVAC industry, or other related customer service experience in similar industries.