Privacy Policy
This privacy policy discloses the privacy practices for www.cardwellhvacnj.com. This privacy policy applies solely to information collected by this web site. It will notify you of the following:
- What personally identifiable information is collected from you through the web site, how it is used and with whom it may be shared.
- What choices are available to you regarding the use of your data.
- The security procedures in place to protect the misuse of your information.
- How you can correct any inaccuracies in the information.
Information Collection, Use and Sharing
We are the sole owners of the information collected on this site. We only have access to collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.
We will use your information to respond to you regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request. Unless you ask us not to, we may contact you via email in the future to tell you about new products or services, or changes to this privacy policy.
Our site logs do generate certain kinds of non-identifying site usage data, such as the number of hits and visits to our site. This information is used for internal purposes by technical support staff to provide better services to the public and may also be provided to others. Again, the statistics contain no personal information and cannot be used to gather such information.
Information We Collect
We may collect the following types of information from you:
How We Use Your Information
We use the information we collect for the following purposes:
Marketing Communications & Opt-Out
If you provide your email address through our website forms, you may receive marketing emails and promotional materials from us. You have the right to opt out at any time. If you no longer wish to receive marketing communications, you can:
SMS Communications and Mobile Information
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors in support services, such as customer service, is permitted. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
By providing your mobile phone number and opting in via our contact form, you consent to receive SMS text messages from Cardwell HVAC & Plumbing, including appointment reminders, service confirmations, follow-ups to your inquiries, and occasional promotional offers or seasonal deals.
Consent is not a condition of any purchase or service. You may decline to receive SMS messages and still use our website, request a quote, or schedule service through other means (phone or email).
Message and data rates may apply. Message frequency varies based on your interaction with us (typically 1–4 messages per month). Reply STOP to any message to unsubscribe at any time. Reply HELP for assistance, or contact us at (856) 205-4475 or info@cardwellhvacnj.com.
Mobile phone numbers and SMS opt-in data collected by Cardwell HVAC & Plumbing are not sold, rented, or shared with third parties or affiliates for marketing purposes under any circumstances. This category of data is also excluded from any aggregate data sharing, target advertising programs, and corporate affiliate sharing described elsewhere in this Privacy Policy.
SMS Program Terms
The following terms govern the SMS text messaging program operated by Cardwell HVAC & Plumbing (“SMS Program”). By opting in to receive SMS messages from us, you agree to these SMS Program Terms in addition to this Privacy Policy.
- Program name: Cardwell HVAC & Plumbing SMS Notifications
- Program description: The SMS Program sends appointment reminders, service confirmations, follow-up messages in response to contact form submissions, and occasional promotional offers or seasonal deals.
- How to opt in: Submit your phone number via our contact form or SMS subscription form on our website and check the SMS consent box to provide express written consent to receive SMS messages at the number provided.
- Consent is not a condition of purchase: You are not required to consent to receive SMS messages in order to purchase any goods or services from Cardwell HVAC & Plumbing. You may decline SMS messages and still contact us by phone or email.
- Message frequency: Message frequency varies based on your interaction with us, typically 1–4 messages per month.
- Cost: Message and data rates may apply. Please consult your mobile carrier for details on the rates that apply to your plan.
- How to opt out: Reply STOP to any SMS message from us at any time to unsubscribe. After replying STOP, you will receive a single confirmation message and will not receive any further SMS messages from this program. To re-subscribe, reply START.
- How to get help: Reply HELP to any SMS message for assistance, or contact us at (856) 205-4475 or info@cardwellhvacnj.com.
- Supported carriers: The SMS Program is available on all major U.S. mobile carriers. Carriers are not liable for delayed or undelivered messages.
- Privacy: Information collected through the SMS Program is handled in accordance with the SMS Communications and Mobile Information section of this Privacy Policy. Mobile phone numbers and SMS opt-in data are not shared with third parties or affiliates for marketing or promotional purposes.
- Eligibility: You must be the account holder or have authorization from the account holder of the mobile phone used to opt in, and you must be 18 years of age or older.
Your Access to and Control Over Information
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:
- See what data we have about you, if any
- Change/correct any data we have about you
- Have us delete any data we have about you
- Express any concern you have about our use of your data
Cookies
We use “cookies” on this site. A cookie is a piece of data stored on a site visitor’s hard drive to help us improve your access to our site and identify repeat visitors to our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site.
Security
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, customer service) are granted access to personally-identifiable information. The computers/servers in which we store personally-identifiable information are kept in a secure environment.
Updates
Our Privacy Policy may change from time to time, and all updates will be posted on this page. If you feel that we are not abiding by this privacy policy, please contact us immediately.