Customer Reviews & Testimonials
Here’s What Cardwell HVAC’s Customers Have to Say:
We had our Heater and AC units replaced yesterday. The sales person did not pressure us to sign the same night and answered all our questions. The installers were on time and cleaned up every piece of trash and debris. They explained how the system ...works. We currently cannot use the app to control the thermostat (due to issues with our network), but it is easy to setup and use. In the last 5 years, our a/c has not kept the house as cool as this unit does. I would definitely recommend them to anyone that asks.
Bertram Richards thank you for your prompt and excellent service for my A/C repair and the feedback of what was required to keep my Son's family especially my two grandson's and the youngest only three weeks old cool. Great job on communicating your ...Company letting them know of our interest researching a new unit for the future. Regards, Gary S Pease SR
Some HVAC places that we’ve used in the past always found something else to repair when they came to do the maintenance. Cardwell is not like that and we appreciate their honesty and thorough work that they do.
Zac was great as are all the people at Cardwell
Everyone at Cardwell is very professional and courteous. Punctuality A+ They know what they’re doing and they make me feel comfortable. I’ve met 3 - 4 different Technicians so far and I would give them all A+++! They train their field staff well and ...Sylvette at the office is excellent! You will not be disappointed utilizing their service.
Ridiculously High Labor Cost !!!!! The tech Burt just left my house. He replaced a part that was under manufacturers warranty. Cost $900 Labor for him to assess the problem (15 Min), pick up the new part (1 Hr), and install the new part (15 min). Called ...office and was told there are "other" cost associated with returning the warrantied part. Absurd !!!! Will never use or recommend Cardwell.
Awesome company! Super job! Thanks!
Very easy to deal with fair pricing got job done as agreed
Great job 🙏 thanks
What a great company! I highly Recommend them!
Excellent customer service. The technician Mike was on time, courteous, knowledgeable, and answered all of my questions. He took the time to really evaluate the problem with my furnace, and the price was very reasonable. I highly recommend this company.
They came quickly, and the heater technician was professional and polite.
Very professional and efficient company and workers
I was extraordinarily pleased with the professionalism and friendliness of Justin when he arrived to tuneup my gas furnace and flush out my tankless water heater. It was a refreshing experience to have a contractor respect both my home and myself. I ...would highly recommend his services to anyone that believes in old-fashioned customer care.
I can’t say enough about Cardwell . I had a Bradford White 50 gallon power vented Hot water heater installed and it was a real pleasure dealing with this company. They were flawless!!!! I never thought I would be showing friends and family a Hot ...water heater but I do it’s a work of art all the copper and how neat everything is .. Very impressive workmanship And super nice guys .. awesome to know great craftsmanship and people are in our area . 100% will use them again ....
The crew did an outstanding job on our install. They were courteous, very patient with answering our questions and when done with the install, they cleaned up so well there was nothing for us to do except sit back, relax and enjoy our new HVAC. So glad ...we chose Cardwell!!!
Cardwell HVAC has more than earned their "best-rating" in my book. Very professional, very up-front with everything, very courteous, very efficient. A pleasure to deal with. Strongly recommended.
Cardwell HVAC recently installed a new boiler in my my home and I was extremely satisfied with the results. Bob and Justin spent all day installing the new unit and when they were finished everything looked great. They left the space clean and tidy.
Justin was extremely knowledgeable about our high velocity system. He explained every step and he was detailed about everything he did. Honestly, I cannot day enough about every person I have met from Cardwells HVAC. They have all been fantastic! It ...is clear that they all want to have happy customers.
Fantastic company, professional timely and everyone there really cares about the clients.
Our air conditioner stopped blowing cold air 2 nights ago and my husband googled and found Cardwell first and called at 9:30 pm and we were shocked someone picked up the phone! They were able to come out the next day! Mike was friendly & fixed the ...problem in under 30 minutes! We are so grateful and will be using Cardwell in the future 😊
Sent someone out in 20 minutes, in the middle of a heatwave, and quickly took care of our AC problem.
Declined to come service my home after promising to be here between 6-8pm due to a storm which isn’t even happening. Said there were trees down and 295 was closed. Also stated that tractor trailer trucks are swerving all over the road. This is not true ...since I was out on the road at this time and nothing is happening at all. No storm no nothing. If you don’t wanna honor your service call agreement you get a terrible review like the one I’m leaving now.
Excellent work on my AC Unit. I couldn't be happier. Thank you.
Very polite and efficient young man.
The Cardwell guys did an excellent job. Very professional not to mention very responsible and respectful as well. They deserve a raise and an extra week of vacation. Great job!!!
My wife and I both work from home a few days per week and during a heat wave our A/C unit died sending temperatures upto 90 degrees. After talking to Honeywell for hours on the phone, Bertram from Cardwell HVAC diagnosed the problem in minutes and got us ...back up and running. Happy wife happy life. Thanks guys.
Informative and professional! And solved the problem.
Travis was very professional, knowledgeable and courteous. The A/C maintenance was thorough and efficient. Thank you for a job well done! I always recommend Cardwell to all my friends and family.
Use at your own risk. This contractor does not stand behind his work. We had a failure in a line he installed a year to day after the work was completed. He wouldn’t come and check it out, he would only put his Admin on the phone arguing with me. Not ...even professional enough to call back and discuss.
Very good job fast and informative.
Extremely professional very nice service technician did a great job installing my split unit
Arrived on time and did a thorough inspection
Easy to schedule. Keep the schedule as promised. The two technicians (we apologize for our short memories; we forgot their names) are highly professional and knowledgeable. They don't talk too much but get the job well done. We will certainly turn to ...Cardwell HVAC when we develop future needs in heating and cooling services.
Friendly, responded quickly, and got my problems taken care of right away...what more could anyone want? 🙂
After what I imagine was a long hard day in the freezing cold. It had been snowing all day and traffic was horrible, they were backed up fixing broken heaters and could not get to us during our scheduled time. I assumed they would reschedule us since we ...were understandably not a priority. Shawn still drove to our home for a heater certification at about 8:30 pm. He was courteous, professional and thorough. Thank you so much!
Cardwell is a great company they came out repaired my heater there mechnics are freindly they followed back up with me later to see how everthing was there not many companys that do that
Always a pleasure to speak and deal with the staff at Cardwell. Fair pricing for excellent work. Easy and accommodating with scheduling, technicians (Shaun) are very knowledgeable and know how to get the job done on the issue at hand. No drama and ...hard selling to replace the equipment being fixed or any other equipment in the house. Really enjoy dealing with Cardwell!
Professional, Knowledgeable, Informative, Friendly. Outstanding service. Thanks again Justin.
Len was outstanding. Very knowledgeable and methodical in diagnosing the problem. Shout out to Zach who came by to lend a hand. An excellent team!
Len came out to check on my heating system after a malfunction occurred. He was punctual, on time, and very accomodating in terms of explaining what was wrong and went over options as to how it could be fixed. I always feel that I'm in good hands when ...the technicians are around. Very informative and attentive to detail in their industry and line of work.
Called today came out today.!!!!! Plus not only on time but early.! Shaun did a great job.!! Very professional, knowledgable, polite, clean, and very customer conscious. I recommend Cardwell anytime, you guys are the Best.!! Thanks again Shaun great ...job.!!
Shawn was professional and thorough. I was very pleased with Cardwell services.
Shaun was very professional, friendly and knowledgeable! We would recommend Cardwell to family and friends for speedy and cost-effective help with our units. Thanks!
Justin was so nice and he answered every question that I had. He is very knowledgeable and professional. I am extremely pleased with his service. Thank you Justin !!!
Justin was very pleasant and nice. He explained the process and helped me to understand the system better. Thanks Justin!
I hired Cardwell HVAC not once but twice for 2 completely separate jobs this year. The first job of installing a new HVAC was an emergency. I needed the job done quickly but also wanted a fair/great price. I did call other companies to compare even ...though I was short on time. They did a great job & the unprecedented communication was most impressive by their secretary Sylvette! When it came time for the second job that I needed have done, I called Cardwell HVAC again. This was a much bigger job and once again they were very efficient and professional. Although there was one little hiccup that caused concern for me, Sylvette & Bob both returned my call on a Saturday to reassure me that all will be resolved. Infact, they communicate so well that by the end of my phone I was apologizing to them for bothering them on a Saturday. They completely came through for me once again. Yet, this time they showed me how much they truly value their customers. Stop the searching & just call them... you’ll be glad you did⭐️⭐️⭐️⭐️⭐️
Always professional, always friendly, always explain exactly what they are doing and always on time! Been using their services for years and never disappointed! Highly recommend!
The people at Cardwell are great. They are courteous, clear and understand how to communicate with people who need their help. Justin, the technician, was awesome. He communicated everything he was doing and provided options for us after the diagnosis. I ...would highly recommend them to anyone looking for HVAC support.
On one of the hottest days of the year, my AC stopped working. I called Cardwell and left a message with their call center. Bob called me back within 5 minutes. I had a window for 1-4pm. Cardwell was at my door at 12pm. It was a fast easy fix and Justin ...was the most pleasant person to deal with. I'll be using Cardwell when I replace my condenser in the fall.
We had a leak in our air conditioning unit and we called Sanders HVAC and they said we needed a new unit that will cost $10,000. Called Cardwell and they said we only needed our drip pan replaced. Needless to say, they saved us thousands. A big thanks to ...Brian Russick who went out of his way to find a drip pan that is no longer manufactured. It's hard to find people that are honest and trustworthy. I highly recommend Cardwell!!!!!
Cardwell HVAC are one of the most professional and easy to deal with companies that I had the pleasure to do business with. I highly recommend them and when the time comes, intend to purchase any new air conditioner or heater only from Cardwell company. ...You won't make a mistake and you won't have any regrets if you hire Bob Cardwell!
Had to replace and old dying air conditioner unit. Got a fair estimate and the crew even came on Saturday(just in time for a heat wave) to install the unit. They were professional and we had minimum interruption to our weekend. Half a day's work and no ...cleaning on my part was needed. If you're looking for honest local small business to support, Cardwell is it. Definitely would recommend.
Cardwell HVAC is a trustworthy and reliable family owned company. Bob Cardwell was easy to communicate with, arrived on time and finished the job perfectly. I would highly recommend his company.
Brian was very thorough, fixed the broken circulator pump, bled all the radiators and was very descriptive in terms of maintenance. Really excellent customer service.
Cardwell is an incredibly dependable local business! Bob has always been responsive and available to help when you need him. He's been a great help in some emergency situations.
We used Cardwell HVAC to replace our entire heating and air conditioning systems in August of 2016. We dealt with Brian Russick but also spoke to Bob Cardwell and the two technicians who installed the system. They were all professional, courteous, ...knowledgeable, helpful and kind while explaining what it would take to replace our entire systems. They were here promptly every day and their work was excellent! We love our new system! It is so much more efficient then our old system. We would highly recommend Cardwell HVAC to everyone and would also recommend that you ask for Brian Russick to discuss your heating and air conditioning concerns. Aileen and Clint Coward
My wife and I recently bought a home in Haddonfield and Bob Cardwell and his team replaced our old air-conditioning system. Everything from the initial consultation through to the completion of the project was handled efficiently, professionally, ...courteously and with the utmost integrity. We were delighted with the results of their work. We highly recommend Cardwell HVAC and would not hesitate to use them again. Excellent company, excellent team and excellent work!
Top Cooling Service Reviews
Mike was friendly & fixed the problem in under 30 minutes! We are so grateful and will be using Cardwell in the future 😊
Top Heating Service Reviews
I always feel that I'm in good hands when the technicians are around. Very informative and attentive to detail in their industry and line of work.